Once you have submitted a provincial bill to H-Link (i.e. saving a bill with the Ready To Submit status), an information icon displays at the top-right corner of the billing items. Click the icon to view the claim's transaction details for the specific billing item. This is particularly useful when you want to see when you were paid, or when you want to see the history of changes made to a bill.

For example, you could view that the bill was submitted, came back refused, changes were made and the bill was resubmitted, and then you got paid.

Steps

1. Open a provincial bill and click the information icon next to the billing item. A Transaction Details window opens.

💡 Tip: If you cannot see all the details, you can adjust the size of the columns by clicking and dragging the grey divider line between the columns. Alternatively, you can hover over the specific item to see more details.

2. In the Transaction Details window, you can see the following information:

Column

Description

Direction

This indicates whether the transaction was going out from the CHR or into the CHR.

OUT: the claim is outgoing to H-Link.

IN: the claim or information on the claim is coming into the CHR from H-Link.

Status

This status changes as the claim is processed.

Claim submitted to H-Link (OUT):

  1. Queued: claim is saved with the claim status of Ready To Submit. The claim has a CHR Source ID assigned but has not yet been submitted to AHCIP.

  2. Prepared and Processed: claim is pushed to H-Link and is being prepared and processed.

  3. Submitted: claim is successfully submitted to AHCIP. The claim now has a claim # assigned.

Claim processed and returned to the CHR (IN):

  1. Process: claim is still being processed.

  2. Accepted: claim is accepted by AHCIP.

  3. Paid: claim is paid by AHCIP.

  4. Held: claim is being held by AHCIP.

  5. Refused: claim is refused. The user can correct and resubmit the claim.

  6. Cancelled or Reversed: claim is not paid due to incorrect information.

Action

Action code (A, C, R or D) used.

A - Add

C - Change

R - Reassess

D - Delete

Paid Amount

The amount paid by AHCIP.

Processed At

The date and time for the specific transaction.

Claim #

A claim number is assigned once the status changes to Submitted.

This number can be used when referencing a claim, e.g. in the claim appeal process.

📌 Note: To see the raw data of the transaction, click the downward arrow and select Show Transaction Data.

Updated June 29, 2022

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