Before you can access any Ontario Health services from the CHR (refer to Logging into provincial integration services), several settings must be enabled or configured:
An administrator with Integration Admin permissions must enable the provincial integration service for the clinic.
An administrator with Edit Other Users and User Settings permissions must enter the UAO (Under Authority Of) Settings for each provider.
📌Note: When you save the UAO settings, the system automatically enables the Launch Ontario Integrations feature for the user.
Refer to Modifying a user's permissions for more information on assigning the appropriate permissions.
Steps to enable the Ontario Health integration for the clinic
1. From the main menu choose Settings > Integrations > Admin and then click Allow.
2. A message appears asking you to confirm enabling the provincial integration service for the clinic. Click Okay.
3. In the window that is displayed, click Save to enable the Ontario Health integration for the clinic.
Steps to configure the UAO settings
⚠️Important: When you save the UAO settings, the system automatically enables the integration for the CHR user and they do not need to manually enable the integration.
1. From the main menu, choose Settings > Account information and click Edit for the provider.
2. From the Integrations tab, enter the UAO Description and UAO Value.
3. Click Add. The entry appears at the bottom of the window.
4. Click Submit when you are finished adding UAO entries. When prompted, enter your password to save the changes.
The Ontario Health services integration is now enabled and you can access the services from a patient's chart.
Steps to enable the Ontario Health integration for your CHR user account (if required)
📌Note: When an administrator configures your UAO settings, the system automatically enables the Launch Ontario Integrations feature for your account. You only need to manually enable the integration in rare cases where automatic enablement does not occur.
1. From the main menu choose Settings > Integrations > My Integrations and then click Enable.
2. In the window that is displayed, click Save to enable the Ontario Health integration for the user.
Updated January 28, 2026