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CHR Release Notes 2022
CHR Release Notes - version 22.23
CHR Release Notes - version 22.23

December 14, 2022

Updated over a week ago

What’s new in the CHR

Adding medications from the Summary view

You can now add medications directly from the Active Medications section of the patient Summary view. This is helpful when you want to quickly record medications that the patient was prescribed elsewhere, and not create a prescription. From the Active Medications header, click + to add a medication.

Additionally, a new External column visually indicates externally prescribed medications.

Drug interactions for externally prescribed medications

To further enhance patient safety, when prescribing new medications, your CHR now also checks for drug interactions against active externally prescribed medications. A prescriber can now see if a medication they didn’t prescribe but the patient is currently taking interacts with what they are currently prescribing.

💡 Tip: External medications are marked with an external icon.

Show or hide prescribed date timelines in Medications list

You can now show or hide the timelines when viewing the Medications list. The timelines represent when the medication started and ended. Click the Prescribed Timelines (clock) icon to show or hide them.

💡 Tip: The red dot on the Prescribed Timelines (clock) icon indicates that the timelines are hidden.

Viewing vitals graphs from the Summary view

You can now view vitals graphs from the patient Summary view. This allows you to quickly view a graph outside of an encounter. Click a vital’s name to view its graph.

📌 Note: You can still update vitals by clicking the value and inputting newer vitals.

Account Level Alert Settings permission

We've added a new Account Level Alert Settings permission to provide you with additional control. Users with this permission can create, edit or manage alerts for the entire domain's patient data reference ranges and expiry dates. For example, they can customize alerts based on a reference range or an expiry date for individual flowsheets or preventive care data items.

Location-based access

⚠️ Important: This feature must be enabled by TELUS Health. The changes may not be visible in your system. If you want it enabled, please contact your clinic administrator.

  • Referrals and Waiting Lists:

    We’ve introduced location-based access for both referrals and waiting lists. For example, in a multi-clinic environment, a person at a specific location can now access referrals and waiting lists only for that location. This is useful to avoid the challenges faced when managing multiple referrals for multiple locations in a single window. Simply access your referrals and waiting lists as before and you’ll see information only for your location.

    When creating new or editing existing waiting lists, select which location the waiting list belongs to.

    📌 Note: The Location list only shows locations that you work out of.

  • Visits dashboard:

    For clinics with RBAC enabled, the Visits dashboard now shows data only for the locations you work from. This is very helpful to avoid unwanted exposure to patients’ appointments, visits or billing data. Now, when accessing the Visits dashboard, the Location list only shows locations that you work from and the Practitioner list contains users belonging to the same locations.

  • Schedules:

    Location-based access to schedules is also enhanced. Now, the locations list only shows locations that you work out of and the groups list only shows groups associated with those locations. Changing the location automatically only shows the groups for that location and any other groups that you are a member of.

PEI - Creating an appeal form for refused bills

You can now create an appeal form directly from a refused bill. This helps to generate a standardized appeal form along with the reason. From a refused bill, click the Prepare Appeals form (printer) icon, type the Reason for Appeal, and click Save to generate a PDF. You can then send this PDF to Medicare.


  • In flowsheets, you can once again add a medication element along with a medication name.

  • Searching patients by their full or last names no longer erroneously excludes some patients and shows all matching results.

  • Updating Case templates doesn’t affect the data of any cases already created from them.

  • When accessing patient referrals, patient information e.g. phone number is no longer cut-off and is shown in full.

  • When adding Goals of Care for a patient for the first time, clicking Save correctly saves all data and closes the window. Additionally, no duplicate Goals of Care are created.

What’s new in the CHR help

British Columbia - Remittance files

Check out the new Remittance Files (RA) help article to learn how to access and download your Teleplan RA.

Appointment types

Want to know what appointment types are and how they interact with your schedules? Refer to the Overview of appointment types topic for more information.

New video tutorials

💡 Tip: To see all our training videos, refer to the Training videos help article.

Updated December 14, 2022

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