What’s new in the CHR
Improvements
Improved filing of completed inbox items
📌Note: TELUS Health must manually enable this feature following the release. It could take up to 24 hours before you see the functionality.
It is now much easier to find your inbox items and messages that you marked as done. Instead of appearing under the date they were received, inbox items marked as done now appear under the date when you marked them as done. Refer to Viewing done inbox items and messages.
📌Note: The dates of all past inbox items marked as done have been updated to reflect the date they were marked as done.
Closing a conversation when all users have marked it as done
📌Note: TELUS Health must manually enable this feature following the release. It could take up to 24 hours before you see the functionality.
If you are the last person to mark a message as done, a notification now appears to let you know. You can choose to close the conversation or only mark it done directly in the confirmation window. With this notification, you can more easily see that everyone has finished the work associated with the message.
If you mark messages as done via a mass action, you are notified of how many messages you are the last to mark as done and you can close only those conversations.
Improved PDF zoom in the document editor
When clicking the zoom in icon in the document editor, you can now zoom in further to view the page more clearly. This is helpful when you are reading small fonts.
Linking diagnosis sets with payment issuers
📌Note: To enable this feature contact the TELUS Health support team through the support chat.
If you bill in multiple provinces, you can now add additional links between diagnosis sets and payment issuers. For example, if your clinic serves patients from both British Columbia and Alberta and you mainly see patients from British Columbia, you can set the BC Diagnostic List as your clinic’s default and link the AB Diagnostic List with the Alberta Health Care Insurance Plan (AHCIP) payment issuer. This way, you can use the BC Diagnosis list for Medical Service Plan (MSP) bills and the AB Diagnosis list for AHCIP bills.
This streamlines your billing workflows, ensures that you use the correct diagnosis codes, and reduces errors.
You configure this in your Billing Settings under Payment Issuer and Diagnoses Set Link. For more information, refer to Linking diagnosis sets to payment issuers.
Fixes
Below is a list of bugs we have identified and fixed in this release. For more information, contact our TELUS Health support team.
You can no longer save a schedule filter with more than 16 providers; this aligns with the maximum number of providers visible on the schedule. Existing saved filters with more than 16 providers only show the first 16 on the schedule.
The Referrals dashboard once again shows the correct record count for active referrals in custom waitlist folders.
When creating a referral from the inbox, the Waiting List dropdown once again appears in the correct location.
You can now upload and save files to the patient chart without the file name being removed.
You no longer receive a validation error when submitting eClaims.
The duplicate entry for ICD9 - MB has been removed from the Default Diagnosis Set list.
Alberta & PEI: Billing items created using a template reflect the value of the billing code at the time of service instead of the value at the time the template was created.