Create status tags to record additional information or considerations about a patient that are not captured in their patient chart, such as "needs interpreter", "multiple no shows", "always late", and so on.

You can then apply the tags in patient charts. For more information, see Applying status tags to a patient chart. Once applied in a patient chart, you can filter or search the patient list to easily find the patients with (or without) specific patient tags (see Filtering the patient list).

⚠️ Important: Name your status tags carefully and do not change their names once they are in use; otherwise, this may affect the analytics within the TELUS Collaborative Health Record (CHR).


  1. On the CHR main toolbar, click Settings > Patient.

  2. Scroll down to the Status Tags section. Existing status tags appear.

  3. To add a new tag:
    a. Click Add New Tag.
    b. Type a name for the tag and choose a colour.

    c. Click Save.
    d. When you are done adding tags, click Close.

  4. To delete an existing tag, hover your cursor over the tag and click the X.
    📌 Note: The deleted tags are not removed from the charts that they were previously applied to.

Updated October 14, 2021

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