You can use a Dymo label printer to print patient labels directly from the TELUS Collaborative Health Record (CHR). You can also customize these labels to suit your needs and specify how many labels to print (maximum 20).

Before printing labels, set up your Dymo Labelwriter 450 printer. For more information, see Setting up your Dymo Labelwriter 450 printer.

Recommended label size
The best label size to use is the Dymo 30252 (1 1/8" x 3 1/2"). While you may be able to use other sizes, this one works best with the CHR.


1. From a patient chart, click Start/Open > Print Label.

A preview of the label opens.

💡 Tip: If you receive the error "No DYMO printers detected. Please install a DYMO printer to continue" even after you set up your label printer, contact the support team via the live chat bubble. We can provide further configurations to your computer.

2. To customize what is printed, click a field in the label and make any modifications, additions, or deletions.

3. When you are satisfied with the label, click Print Label.

4. When the label is printed, click Okay to close the print alert window.

Updated February 2, 2022

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