For a CHR user to bill, they require certain permission. Alternatively you can create a specific billing user role allowing you to apply the same user permissions to users in the future. Refer to Creating and modifying user roles.
Refer to Modifying a user's permissions for more information on how to add permissions.
A CHR user requires the following permissions to bill within the CHR.
Permission  | Description  | 
Inbox  | You need to communicate with providers or other clinic team members.  | 
Schedules  | You need to access the Schedule and Visits dashboard to check appointments and subsequently created billing items.  | 
Patients  | You need to access certain areas of the chart: 
  | 
Archive patients (optional)  | Depending on your clinic policy, patients may need to be archived.  | 
Merge patients (recommended)  | Duplicate patients are often found through billing.  | 
Contacts  | You need to add referring providers to billing items.  | 
Billing dashboard  | You need to review and manage all created billing items.  | 
Public billings  | Used for insured billing or custom template billing.  | 
Private billings  | Used for adding private bills, invoices and process payments.  | 
Analytics  | If applicable.  | 
View embedded views  | This is for users who want to view their billing (snapshots) if they have Analytics.  | 
Billing settings (optional)  | 
  | 
Last updated: February 16 2024
