UpPatient is the TELUS CHR's patient app. Using this app, your patients can connect to any TELUS CHR clinic they're registered at, provided the clinic is configured with this offering.
Through the UpPatient app, patients can:
Be notified when its time for a virtual visit (with a join link)
Patients are prompted to download the UpPatient app and connect to your clinic when you invite them to do so. See:
Patients can also manually download the UpPatient app from Google Play or the Apple App store, and request to connect to your clinic. See Creating an UpPatient account and connecting to a clinic (for patients).
The UpPatient app has an intuitive interface and allows patients to reset their own password when they forget it. If patients have trouble remembering passwords, they can choose to enable biometric authentication (finger print or face scan) instead.