If you submit WorkSafe BC (WSBC) claims through the TELUS Collaborative Health Record (CHR), you can track your claims and payments using various
WSIB ESP Payments analytics dashboards. You can view the following dashboards that are tailored to specialty-specific billing codes:
General internal medicine
Obstetrics and gynecology
To add these dashboards to your CHR, contact the TELUS Health support team through the in-app support bubble. See Contact us.
1. From the main toolbar, click Analytics (eye icon).
2. From the list of available dashboards on the right side, search for and click the WSIB ESP Payments specialty dashboard.
The dashboard opens and lists your WSBC payments report.
3. At the top of the report, use the following filters to narrow the scope.
Date of bill payment from WSBC. By default, the report shows bills with a payment date within the last 30 days.
Click to change the time range.
The provider associated with the WSBC bills.
By default, the report shows all providers. To filter and show payments for only a provider, click and select the provider's name from the list.
The report automatically shows only payments associated with WSBC claims.
The report automatically shows only the available WSBC billing codes for the chosen specialty.
Filters the report based on the bill status in the CHR.
Bills in a “draft”, “ready” or “submitted” status are not shown by default so that this report shows only bills paid by WSBC.
More > Service Date
Filters the report based on bill service dates.
More > Message
Filters the report based on messages received in the CHR from WSBC.
More > Paid
Remove anything not paid.
More > Patient ID
Filters the report based on bills associated with a specific patient
3. In the report details, review each row, which is an individual claim submitted to WSBC.
The patient chart ID. Click to open the patient chart associated with the claim.
The patient name associated with the WSBC claim.
Identifies whether the claim is associated with WSBC.
The provider associated with the WSBC claim.
The "seen date” entered on the WSBC bill when submitted.
The bill status in the CHR.
The billing code associated with the WSBC bill.
The quantity entered on WSBC bill.
The billed percentage associated with the WSBC bill.
Days until Surgery
The time (in days) between service date on consult WSBC bills and service date on surgical WSBC bills.
The amount billed and submitted through the CHR.
The amount paid by WSBC.
The % paid based on billed amount.
Updated July 22, 2021