The TELUS Collaborative Health Record (CHR) has a number of user- and account-specific security settings in addition to the role-based security that you can create through the CHR user permissions settings.

The following account-specific security settings apply to all clinic users:

See Account-wide security settings for more information.

If you want any of the above account-wide security settings added or modified, speak to your TELUS Health contact, or reach out to the TELUS Health support team through the in-app support bubble. See Contact us.

The following additional security settings can be controlled by you and affect only your account:

See Modifying user security settings for more information.

Lastly, you can decide to enable single sign on (SSO) for some or all CHR users at your clinic. Not only is this more convenient for users to login, but it also improves security. See Enabling single sign on (SSO) for your clinic.

Updated September 20, 2021

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