⚠️ Important: This is currently a beta feature. It will be available once the beta period is complete.
To submit claims for residents from other provinces (except Quebec), follow the below steps. The system sees the patient’s province code with the health card information and takes care of the submission details.
⚠️ Important: Quebec patients are excluded from the below process. New Brunswick Medicare does not have reciprocal billing with Quebec. We recommend you bill patients directly and instruct them to seek reimbursement when they return home.
Steps
1. Ensure that the patient's province and health number is recorded and has the correct identification type in the Update Patient window.
📌 Note: If you do not see the identification in the list, add a new one. Refer to Adding additional patient identifiers.
2. Create a provincial bill. Depending on your workflow, you can create bills from an encounter, patient's chart or Visits dashboard.
📌 Note: Use New Brunswick billing codes when creating a bill for an out-of-province patient. Make sure the payment issuer is set to New Brunswick Medicare.
3. When billing for an out-of-province patient, we recommend adding a comment in the billing item for New Brunswick Medicare to read.
Select Show advanced fields and under Other, type in the Comment text box that appears, e.g. out of province patient. Click Save.
Updated August 23, 2024