Improvements
Managing clinic-wide tasks
📌Notes:
TELUS Health must manually enable this feature following the release. It could take up to 24 hours before the functionality is available.
After it is enabled, you must give users the required permissions to access it. Before you can use this feature effectively, your clinic administrator must configure categories and templates.
Our new Tasks solution is designed to help you organize and track work that needs to be completed for your patients or practice. Whether you need to follow up with a patient after a procedure, review lab results or complete administrative work, you can use it to manage standard and repetitive tasks more effectively.
The tasks list offers a centralized and flexible view of your clinic’s tasks. Much like your inbox, you can customize and filter this list to view what needs your immediate attention.
You can create tasks from several locations within the CHR, including encounters and patient documents you open in the inbox or the patient’s chart. You can assign them to yourself, other users, or leave them unassigned for anyone to complete. Use categories and templates to classify tasks and eliminate manual entry, or quick tasks to save even more clicks. You can easily start or complete a task, update its status or share relevant information with other team members so everyone can keep track of its progress.
For more information, refer to our complete documentation.
Collecting Health Profile history using Qnaires
📌Note: TELUS Health must manually enable this feature following the release. It could take up to 24 hours before you see the functionality.
To streamline health profile data collection, you can now create Qnaire questions to collect a patient’s Medical History, Family History, Surgical History and Obstetrical history. When adding a question to a Qnaire, select History and then choose the appropriate Health Profile category as the Type. The patient can easily fill in all the necessary information in the Qnaire using clear and practical fields.
When you open a patient’s chart and there are Qnaire responses for any of these Health Profile sections, you are prompted to review the information. The Health Profile section opens and you can see which categories have new information available. Click a category to review the entries; new items appear in bold. Click the checkmark icon to add an entry to the patient’s chart, or the trash can icon to remove it. You can also click Confirm All to approve all entries in a section at once.
For more information, refer to Adding history question types to Qnaires and Reviewing Health Profile entries linked to Qnaire responses.
📌 Note: You can still collect other patient data by linking it to Qnaires responses. Refer to Linking Qnaire responses to patient data.
New “Walk-in” patient status
In Patient Data > Demographics > Status, you can use the new Walk-in status to distinguish occasional walk-in patients from patients registered to your clinic.
Adding templates for internal and patient messages in French
If you have French enabled in your CHR, when creating or editing message templates in Settings > Templates > Message, you can enter the name of the template and the message subject and body in both English and French. Quick message settings remain unilingual.
Once configured, message templates appear in your current language across all areas of the CHR. Both internal and patient messages are sent in your selected language. For more information, refer to Creating message templates.
⚠️ Important: All existing text is moved to the English fields. If your clinic already has French text and you want to send messages in both languages, you must manually move the French text to the French fields.
Identifying potential duplicate patients
📌Note: TELUS Health must manually enable this feature following the release. It could take up to 24 hours before you see the functionality.
You can now proactively identify and merge possible duplicate patients. If the CHR detects possible duplicate patients for the chart you are currently viewing, a Potential duplicate indicator appears beside the patient’s name in the chart header.
Click the indicator to open the Update Patient window with the list of potential duplicate patients. From there, you can select the correct patient to merge into the current chart.
For more information, refer to Merging patient charts.
Mismatched data recorded in an admin note when merging patient charts
📌Note: TELUS Health must manually enable this feature following the release. It could take up to 24 hours before you see the functionality.
When merging patient charts, demographics from the duplicate patient that do not match data from the patient chart you want to keep are now recorded and added as an Admin note. You can review the information and manually copy and paste it in the patient demographics if needed.
PEI: Fee code update
We have updated the Prince Edward Island fee code list in the CHR.
We added the Specialist clinic patient (9801) fee code for all specialties and the following facility types: Office, Other Office and Speciality Clinic.
The fee code Hospital Daily Care (1833) is now available for the Community Care facility type and related Provincial Palliative Care Centre.
Fixes
You can hide a widget in the patient dashboard by clicking the eye icon as expected.
If you save changes to an appointment, and then drag and drop an appointment to reschedule it, you no longer see a duplicate appointment on the schedule.
You no longer get a server error when trying to send Qnaires to certain patients.
When the Fill start time from the linked appointment insured payment setting is disabled, the fee item start time is no longer automatically filled in with the linked appointment time.
Patients with duplicate charts in the CHR can once again submit a Self referral via the eReferral portal from their mobile device without being prompted to select an existing referral. In the CHR, a duplicate patient is no longer created; the referral appears in the list with the correct patient linked, and you can open the patient chart without issue.
In Social History records, the Pescatarian diet is spelled correctly.
In the appointment booking window, only appointment types offered during the selected timeslot appear as available in the list. Previously, if the hour block right above it had different appointment types available, they also appeared available.
The order of case data properties in case templates is now maintained.
PrescribeIT®: When sending an e-prescription, if the selected pharmacy from your contacts isn’t enabled for PrescribeIT®, and you review and update it with information from the Provider Registry, the search results are now automatically refreshed and you can continue sending the prescription.
Alberta: You can submit a WCB C570 medical invoice correction form to add a fee item successfully; the fee items are no longer refused because of missing required fields.
Alberta: If you add the wrong WCB form to a bill and then cancel, you can then add the correct form without getting an error.
New Brunswick: When receiving an updated lab report from Excelleris, previous test results with the same accession number are displayed in the most recent version of the report; you no longer need to view historical versions of the file.
📌 Note: New CHR versions are released on a regular bi-weekly schedule. However, there are times where a fix is released prior to the next scheduled release. These off-schedule release fixes are documented in the separate off-schedule release notes.