TELUS Health offers an AHCIP billing service as part of your CHR license subscription. You create insured bills in the CHR and submit them to H-Link. After AHCIP processes your bills (claims), they're automatically updated in the CHR.

As part of your CHR subscription fees, you can:

  • Create claims in the CHR

  • Submit claims to AHCIP through the H-Link system

  • View and process remittances (claim responses) received from AHCIP

To integrate H-Link into your CHR account, contact the TELUS Health support team through the in-app support bubble (see Contact us) and provide information on the provider joining your clinic and their expected start date. You can also contact support to request changes (for example, to change your default Skill code and Facility.

The following information is required:

  • Access token and Submitter prefix (provided by TELUS Health)

  • Provider's billing number (no dashes, 9 characters maximum)

  • Business arrangement (BA) numbers

  • Skill code

  • Facility

  • Any additional settings by location

💡 Tip: The skill code and facility selected here are used by default when you create a bill. You can always modify them.

📌 Note: If the provider started creating bills prior to being set up for H-Link integration, you can still submit these bills after integration by linking each bill to their newly integrated billing practitioner. See Submitting provincial bills created prior to H-Link integration.

Updated June 29, 2022

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