Create and use locations if you have a multi-group or multi-location practice.


  1. From the main menu, click Settings > Scheduling > Locations tab.

  2. Click Add Location.

    The Add Location window appears.

  3. Using the below table, complete the location properties.
    ๐Ÿ“Œ Note: All field are optional to complete. To help patients find your clinic, we recommend that your complete most fields.




Type your clinic location name as you want it to display in the TELUS CHR.

๐Ÿ“Œ Note: This is the location name that patients see when using eBooking and in appointment notifications.


When โ€˜Yesโ€™, patients will see this location on eBooking / patient portal.

Internal name

This field is how the Location will appear on the Scheduler. This name will not be visible to patients.


Select a colour.

Address Line1

Type your clinic location address.

Address Line2

Type your clinic location address.


Type your clinic location city.


Type your clinic location state.


Type your clinic location country.

Zip/Postal code

Type your clinic location postal code.

Phone number

Type your clinic location phone number.

Email Address

Type your clinic location email address.

Fax number

Type your clinic location fax number.

Online booking description title

Type the title you want to display in the specific location information pop-up window in eBooking.

Online booking description text

Type the clinic location description you want to display in the specific location information pop-up window in eBooking.

See Adding or modifying location descriptions for eBooking.

Online booking group label

This setting allows you to group a location or set of locations into a specific group label.

๐Ÿ“Œ Note: A location can only have one group label.

See Categorizing or grouping locations for eBooking

Time zone

Select the time zone for your specific location.

๐Ÿ“Œ Note: This allows you to add a location with a different time zone to your original one.

Important Online Booking Message

Select Yes if you also want the clinic detail window to pop-up when patients select the clinic when using eBooking.

Select No if you want patients to click on a link Click here for more information. A pop-up window of the above online booking description (title and text) appears.

Steps to modify a clinic location

  1. Click on the location from the list.
    The Update Location window appears.

  2. Add, modify or remove information related to that specific location.

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