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Provincial billing workflow (New Brunswick)
Updated over 3 months ago

⚠️ Important: This is currently a beta feature. It will be available once the beta period is complete.

TELUS Health offers a Medicare billing service as part of your CHR license subscription. You create insured bills in the CHR and submit them directly to New Brunswick Medicare. After New Brunswick Medicare processes your bills (claims), they're automatically updated in the CHR.

As part of your CHR subscription fees, you can:

  • Create claims in the CHR

  • Submit claims to New Brunswick Medicare

Before you can bill the province through the CHR, you must register with New Brunswick Medicare. TELUS Health can then integrate your CHR account with the Medicare Claims Entry (MCE) web-based billing service. For more information, refer to New Brunswick Medicare Claims Entry (MCE) billing integration.

You can bill from more than one clinic. Advise your implementation team of all the locations that you work at so they can configure your account accordingly.

The provincial billing workflow in New Brunswick consists of the following main steps:

1. Create New Brunswick Medicare bills in the CHR

You can create insured bills from:

  • An encounter (this is the standard and most efficient way to create bills — from within an encounter that is associated with an appointment)

  • The Visits dashboard (for staff or providers who want to bill from a list of appointments)

  • The Insured Billing section of the patient's chart (for staff or providers who want to bill services without an appointment or encounter - e.g. hospital visits)

  • The Billing dashboard (for staff or providers who want to bill services without an appointment or encounter - e.g. hospital visits). For more information, refer to Quick billing from the Billing dashboard.

2. Review New Brunswick Medicare bills and identify missing bills before submitting them to Medicare.

  • Use the Billing dashboard to see all bills associated with signed encounters. To see all bills that are in Draft status, apply the filter with the status Draft. Click each bill, review it manually, and change the status to Ready to Submit.

  • Use the Visits dashboard to see created bills and missing bills associated with appointments.

3. Submit your claims to New Brunswick Medicare

4. Manage refused bills from New Brunswick Medicare

For more information, refer to Managing refused claims.

Updated August 24, 2024

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