TELUS Collaborative Health Record (CHR) is a modern and user-friendly cloud-based digital health platform that lets the patient play an active role in their own healthcare.

  • The CHR is a system of engagement.

  • The CHR has a range of built-in patient engagement tools (such as a patient portal, online appointment booking, virtual care and patient health questionnaires) that function seamlessly to improve the clinical and administrative efficiency of healthcare organizations, allowing healthcare providers to focus on what they do best - deliver care.

  • The CHR is dynamic and iterative by design, allowing it to continue to leverage the latest available technologies to improve patient care. You will continually see the platform improve at a cadence.

TELUS Collaborative Health Record (CHR) is a comprehensive system that integrates patient medical records (which includes patient profile and medical history; encounter notes; letters, medical reports, lab tests, and other documents); referrals; appointment scheduling; clinical task management, intra-office communications; and billing functions.

If you are just beginning to use the CHR, you should acquaint yourself with:

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