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CHR Release Notes 2022
CHR Release Notes - version 22.12
CHR Release Notes - version 22.12

July 6, 2022

Updated over a week ago


Dymo Labelwriter 550 printer

The CHR now supports the Dymo Labelwriter 550 label printer. For information on how to connect it to your CHR, see Setting up your Dymo Labelwriter printer.

Mandatory fields in form templates

You can now mark text box and signature fields as mandatory when configuring a form template. This is very helpful in clinical practice when providers fill out a form containing important fields that must be completed before saving. See Adding text boxes to form templates and Adding signatures to form templates.

These configured mandatory fields in forms are marked with a red asterisk. If a user does not complete a required field and attempts to save the form, an error message alerts them to complete the fields before saving it. See Using electronic forms.

Insured billing improvement - Bulk changing the status of bills

You can now change the status of multiple selected insured claims at once from your clinic's billing dashboard. You must have the user permission Batch public billing status update to perform this action. See Bulk changing the status of insured claims for more information.

Prescription quantity auto-calculates for additional dose units

When creating a prescription, in addition to tablets, capsules, and units, the quantity now auto-calculates for medications that are prescribed in grams (g), micrograms (mcg), milligrams (mg) and millilitres (ml).

PEI Billing - Fee code update

We added the weekend holiday premium rate of 25% to the fee code 2080 (QEH closed ICU daily sessional fee). When you create an insured bill for a service provided over a weekend and use the fee code 2080, 25% is automatically added to the total fee amount.


Below is a list of bugs we have identified and fixed in this release. For more information, contact our TELUS Health support team.

  • When you create a prescription with multiple dosages, the Duration is now correctly calculated instead of displaying the duration of the last dose. (CHR-12437)

  • When creating a prescription where the quantity auto-calculates, the quantity unit is now updated to the correct unit if you change the dose unit. For example, if the dose was originally milligrams and you change it to tablets, the quantity will also automatically change to tablets. (CHR-12290)

  • When you create a prescription, the auto-calculated quantity value displayed is now rounded to two decimal points (0.00) instead of a whole number. When you get to the second decimal point, the CHR applies standard rounding rules and rounds them up; for example 2.567 appears as 2.57. (CHR-7903)

  • When linking an existing encounter to a case, all encounter sections are now visible again. (CHR-10721)

What's new in the CHR help

Here’s what we recently added to the CHR help (


Would you like to better visualize, track and streamline your patient visits? Pathways enable you to view and move patients through various phases of care, or care pathways, within your clinic workflows. Learn all about how to use Pathways and how to customise it for your clinic.

Off-schedule release notes

Do you wonder at times if a bug you reported was fixed? We release new CHR versions every 2 weeks and include the improvements and bug fixes here in our main release notes. However, there are times when we release fixes before the next scheduled release. These off-schedule release fixes are documented here.

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