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Sending consult reports to Alberta Netcare via CII
Sending consult reports to Alberta Netcare via CII
Updated over a week ago

If you are a specialist, the consult report you send to the referring provider can also be sent to Alberta Netcare as a single PDF document. You have the option to send the consult report to Netcare from the outgoing referral - whether it is created from an encounter or from a letter.

📌 Note: You can send the consult report to Netcare only if you are emailing or faxing it to the referring provider. You do not have the option to send to Netcare if you print the consult report.

Before your consult reports can be sent to Netcare, the provider must have CII configured. See Configuring CII and CPAR in the CHR for more information.

The consult report will be sent to Alberta Netcare if:

  • The patient has an identification recorded (e.g. a health number or other identification).

  • The Send to Netcare checkbox is selected.

  • The ordering provider identified on the outgoing referral participates in CII (regardless of the patient's CPAR panel attachment, or the person who creates the outgoing referral consult report). For example, if an MOA sends out the consult report via Referrals, the consult report data will be sent to CII if the ordering provider selected in the outgoing referral is registered for CII.

Additionally, the Send to Netcare checkbox is visible only if the ordering provider specified in the outgoing referral is enabled for CII for the current location. The current location is determined by whether the consult report is linked to an appointment (i.e. the outgoing referral was created from an encounter which is linked to an appointment).

If the consult report is linked to an appointment (created from an encounter):

  • The ordering provider selected must be enabled for CII at the appointment location.

  • If the appointment location is a virtual location, the checkbox is not visible and consult report data cannot be sent to Alberta Netcare.

If the consult report is not linked to an appointment (created from the Letters or Referrals area):

  • The ordering provider must be enabled for CII at the user's currently logged in location.

  • If the user's currently logged in location is a virtual location, the checkbox is not visible and consult report data cannot be sent to Alberta Netcare.

The system checks every 5 minutes for queued consult reports to send to Alberta Netcare. For more information on what information is sent in addition to the PDF, see Consult report information sent to Alberta Netcare through CII.

Steps

1. Complete your consult report as you normally would (i.e. using an encounter and/or letter). (For more information, see Creating letters from the patient chart or Creating letters from encounters).

2. Send the consult report via an outgoing referral. (For more information, see Creating external referrals).

3. In the email or fax window, select the Send to Netcare checkbox.

📌 Note: If the encounter or patient chart is restricted (i.e. not accessible to all users), the Send to Netcare checkbox is not selected, the text appears with a strike-through, and additional text indicates that the encounter or chart is confidential. If you choose to send the consult report to Netcare anyway, the data will be visible in Netcare. (For more information about restricting access, see Restricting access to patient charts and Restricting access to specific encounter notes).

4. Click Send. The consult report is queued up to send to Netcare. If the encounter or patient chart is restricted, you are first prompted to confirm you want to send the data to Netcare.

You can see the submission status as well as a copy of the consult report from the Patient Outbox and the ordering provider's Outbox. For more information, see Viewing the submission status of consult reports sent to Alberta Netcare via CII.

Updated October 4, 2022

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