🎞️ Video: How to build Qnaires

TELUS Health has many Qnaires available in a national content repository. If you are already live and want these Qnaires added to your CHR account, contact the TELUS Health support team through the in-app support bubble. See Contact us.

We do not typically build Qnaires specific to only your clinic and therefore recommend you create your own. If you do not have time to build your own, contact the TELUS Health support team. Charges will apply for the creation of clinic-specific Qnaires.

If you are in the implementation phase, your Project Manager will work with you to offer any of our Qnaires available in our national content repository, or they will help you build clinic-specific Qnaires for your practice.

⚠️ Important: To build or modify Qnaires, you require the Edit Qnaires permission.


  1. From the main menu, click Qnaires.
    A list of all published and unpublished Qnaires in your CHR account appears.

  2. To create a Qnaire, at the top-right corner, click New Qnaire.
    πŸ“Œ Note: To modify an existing Qnaire, select a Qnaire from the list.

    The Qnaire builder opens in a new page, with the General Information section displayed.

  3. Add (or modify) the Qnaire name, description, and image. See Adding or modifying a Qnaire name, description, and icon.
    πŸ“Œ Note: If you add an image, for best results, use a JPG, PNG, or PDF image that is 180 X 180 pixels.

  4. Click Next Step.
    πŸ“Œ Note: Alternatively, at the top of the page, click the Questions tab to move to the next section.

  5. The Questions section appears.

  6. Add (or modify) questions in the Qnaire. For more information, see Adding questions to Qnaires.

    πŸ“Œ Note: Once you have added questions, you can add section breaks with or without headers to group questions. See Grouping questions in Qnaires and Adding section headers to Qnaires.

  7. To view how the Qnaire appears to those completing it, click Preview.
    πŸ“Œ Note: To return to the Qnaire builder, click outside the previewed Qnaire screen.

  8. After adding (or modifying) questions, click Next Step.
    ⚠️ Important: Ensure that there are no blank questions in your Qnaire before you click Next Step.

    The Publish section appears.

  9. Format the Publishing Checklist specific to your Qnaire and publish your Qnaire. See Publishing your Qnaires for more information.

    πŸ“Œ Note: To add scoring to your Qnaire, return to your CHR account's Qnaires section. See Configuring the scoring of your Qnaires for more information.

Updated June 9, 2022

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