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Creating eClaims
Updated over 2 weeks ago

In the CHR, you use Insured Billing to create eClaims. Before creating and submitting eClaims in the CHR, you must integrate your account with TELUS eClaims. Refer to Integrating your CHR account with TELUS eClaims for more information.

📌 Note: If your clinic uses CHR Connect Pro and you have View Billing enabled, patients can view Insured Billing eClaims that are paid in full on their CHR Connect app. Insured billing items appear in the Paid section of the Billing page. Patients can click to see the payment details, and request PDF copy of the invoice.

You can create eClaims from the following locations:

  • an encounter (for providers who want to bill during or after each patient visit)

  • the patient's chart (for staff or providers who want to bill services without a visit or encounter)

  • the Visits dashboard (for staff or providers who want to bill from a list of appointments)

  • the billing dashboard via Quick Bill Entry.

Created December 5, 2024

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