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Provincial (MSP) Billing (British Columbia)
Creating provincial (MSP) bills from encounters (British Columbia)
Creating provincial (MSP) bills from encounters (British Columbia)
Updated over a week ago

If you are a provider, the easiest way to bill MSP for a visit is from the encounter. If you started the encounter from from the appointment, the bill is automatically linked to the appointment - making it easier to confirm that all your appointments are billed.

💡 Tip: If you use the same billing codes for certain appointment types or presenting issues, you can add billing items to encounter templates - allowing you to create a bill in a snap. See Adding billing items to encounter templates.

⚠️ Important: Before you can bill MSP through the CHR as the billing practitioner, your user account must be set up to integrate with Teleplan. See Integrating your CHR account with Teleplan (British Columbia).


1. Start an encounter from an appointment. See Other appointment actions.

2. If applicable, select an encounter template (with or without billing items added). See Starting an encounter.

3. In the Billing Items section of the encounter, if needed, modify the Insured Payment Detail or Medical Service Plan Payment Detail information for the bill. See Modifying a provincial (MSP) bill's billing practitioner, location and other bill details.

4. To add a billing item (service code) to the bill, click Insured Billing, and enter the service code information. See Adding and modifying billing items (service codes) for MSP bills (British Columbia).

💡 Tip: You can quickly bill services codes that have been previously billed for the patient by clicking the icon next to Insured Billing and selecting the billing item.

📌 Note: If you selected an encounter template with insured billing items added, the billing items are displayed. Click a billing item to modify or delete it.

5. To save the billing item, click outside the Edit Billing Item window. The service code is added to the bill.

6. Click Insured Billing to add additional service codes.

7. To edit or delete a billing item, click it.

8. Sign the Encounter.

If your default billing status is Ready to Submit and there are no errors with the bill, the claim is submitted to Teleplan today at 6pm and the claim status updates to Submitted.

If a bill is missing key information, such as a Billing Practitioner, an error appears and the bill is not saved or submitted. Fix the issue and attempt to save it again.

If the bill is missing information, such as a Service Code or PHN, it can be saved as Draft or you can enable Soft Validation. Soft Validation checks the bill against the provincial insurer instead of the local CHR validation, and allows you to save the bill to fix later. For more information see Soft billing validation for insured payments.

💡 Tip: You can set the default status for new bills. See Setting the default billing item status for your account for more information.

📌 Note: The billing items do not appear in the Insured Billing of the patient's chart or in the Billing dashboard until you sign the encounter.

Updated March 03, 2023

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