When you create an AHCIP bill, at the top of the bill, you can modify the defaulted Billing Practitioner, Location (if your clinic has multiple locations) and other bill information ad hoc. The information you can modify depends on where you're billing from - from an encounter, from the Visits dashboard, or from the Insured Billing area of the patient's chart.
Bill information when billing from an encounter:
Bill information when billing from the Visits dashboard, or from the patient's chart:
The following table outlines the bill information you can modify.
⚠️ Important: If you modify the patient's date of birth, the service date or the provider's skill after adding your billing items, implicit modifiers may not be applied properly. You need to make another change to the bill for the amount to be recalculated.
Note that AHCIP will pay the right amount either way, but the bill may come back with the Adjusted status since the amount billed and the amount paid don't match.
If you have more than one clinic location, and location is set to Default:
To change the location, click the field, and select one from the list.
Payment Issuer (if you're billing from the Visits dashboard or from the patient's chart)
Template (if you're billing from an encounter)
Make sure Alberta Health Care Insurance Plan is selected.
💡 Tip: To make Alberta Health Care Insurance Plan your default billing item template, click Settings > Billing. Under Billing Item Template, select Alberta Health Care Insurance Plan from the list.
📌 Note: If the patient is from another province, leave AHCIP selected as the insurer and use the AHCIP fee codes. For more information, see Billing for out-of-province patients.
(This field is available only if you're billing from the Visits dashboard or from the patient's chart.)
The patient's information is auto-populated based on the chart or appointment you created the bill from.
💡 Tip: To update the patient's demographic information on the bill, click the patient's name. This does not update the information in the patient's chart. To change the patient's demographic information on the chart (which will then apply to the bill), click the person icon.
If you are a provider, by default your name is selected.
If you are not a provider, you must select a billing practitioner.
⚠️ Important: The billing practitioner's CHR account must be integrated with H-Link in order to submit bills.
📌 Note: If you created any insured bills before your billing integration is complete, you can manually link them to the billing provider, once set up. See Submitting provincial bills created prior to H-Link integration (Alberta).
Service Date (if you're billing from the Visits dashboard or from the patient's chart)
Visit Date (if you're billing from an encounter)
If you created the bill from the patient chart:
If you created the bill from an encounter:
If you created the bill from the Visits dashboard:
Click the date to select a different one from the calendar, or to select a date from a list of the patient's Latest Appointments.
⚠️ This field can’t be modified.
A 3 characters prefix used to identify your clinic.
⚠️ This field can’t be modified.
Provider’s billing number.
💡 Tip: You can add or modify the provider's default billing number from their user profile. See Updating your user profile information (if you're the provider) or Updating a user's general profile information and settings (if you're not the provider).
Business arrangement #
Business arrangement (BA) number that the provider is claiming under - which determines where AHCIP sends payments to. A provider can have several BA numbers.
Click the BA number and select the desired BA number from the list.
📌 Note: To modify the provider's default BA number, contact the TELUS Health support team.
📌 Note: To modify the provider's default specialty, contact the TELUS Health support team.
Updated June 29, 2022