⚠️ Important: You must have a MDBilling account set up to bill in the CHR. See Integrating your CHR account with MDBilling.
If you create, review, and submit bills for provider(s), you can perform this task directly from the Visits dashboard without opening the patient's chart.
💡 Tip: If provider(s) create their bills from within an encounter and they want you to check the bills and submit them, you can do so from the Visits dashboard.
Steps
1. From the main menu, click Visits. The Visits window appears with a list of today's appointments.
💡 Tip: You can filter the Visits dashboard by location, date, provider, appointment type and status. See Filtering the Visits dashboard. You can also change the view of the dashboard. See Customizing the Visits dashboard.
2. Select an appointment from the list. A patient information window appears.
📌 Note: If you click a patient's name instead of the appointment, the patient's chart opens in a new window.
3. Click the Insured tab and click Add Insured Payment.
📌 Note: If you're reviewing or editing a bill that's already been created (for example, if the provider created the bill from the encounter), click the bill.
The New Insured Payment window appears.
4. Complete or change the following bill fields, as necessary. For more information, see Creating provincial bills.
💡 Tip: You can use billing templates to speed up your billing process, in the top-right corner, click Template. For more information, refer to Using billing templates.
a) Status: defaults to your selected default billing item status (Draft or Ready to Submit). If you have any payment tags configured (see Creating payment tags), you can also select one or more from the bottom of the list.
b) Location: if you have more than one location, select the location where the patient was seen from the list.
c) Payment Issuer: Ensure Ontario Health Insurance Plan (OHIP) is selected.
d) Patient/Identification: The patient's information is auto-populated.
💡 Tip: You can easily see the patient's health card validation (HCV) status. A green box appears next to a valid health card number and a red box appears next to an invalid health card number. To update the patient's demographic information on the bill, click the patient's name. However, this does not update the information in the patient's chart. To change the patient's demographic information on the chart (which will then apply to the bill), click the person icon.
e) Billing Practitioner: If you are a provider, by default your name is displayed. If you are not a provider, you must select a billing practitioner. Click No Provider Selected, and then click No Provider Selected again in the window that appears. Search for the appropriate provider. Under Available Billing Provider, select MD Billing.
⚠️ Important: The billing practitioner must be connected to MDBilling in order to submit bills. Do not create any bills within the CHR until your contact at TELUS Health informs you that the MDBilling integration is complete.
f) Service Date: Defaults to the date of the selected appointment.
g) MOH Group: To change the group number for this bill, click MOH Group and select a different one from the list. If the group number is not in the list, select Other and manually type the group number.
h) Referring Physician Billing Number: If there is a Referring Practitioner specified in the patient's demographics, their billing number appears here. If there is no referring provider specified and the bill requires one, either type the referring provider's billing number or click the magnifying glass icon to search for the provider in your list of contacts.
i) Service Location: If you are required to submit SLI codes, select an SLI code from the list.
⚠️ Important: If you are using SLI codes, you must enable a setting in your MDBilling portal. See Enabling Service Location Indicator codes for more information.
j) WSIB: If the bill is to be paid by the MOH but is WSIB-related (such as minor assessment because of work injury), click WSIB and select Yes.
k) Admission Date: If you are creating an inpatient bill, click and enter the date you admitted the patient.
l) Manual Review: Click to flag a bill for manual review. This is helpful for fee codes, such as K035, when a provider wants manual adjudication.
m) Facility: If you are creating an inpatient or outpatient bill, click and search for the institution by name or facility number.
n) Specialty: If you want to change the default specialty, click and search for the specialty by name or code.
💡 Tip: To set a specialty as a favourite, select the star icon beside it. When you create a bill, starred favourites appear first in the Specialty search list.
5. To add the service codes to the bill, click + Add Fee Item. A New Ontario Billing Item window appears.
💡 Tips:
When searching for the diagnosis code, only the first 20 matches show. Exact matches show first, followed by favourites, followed by the remaining matches sorted by usage.
When searching for diagnosis by code, if the diagnosis code doesn’t exist in your default diagnosis template (Settings > Encounter > Default Diagnosis Template), any matching MDBilling diagnosis codes and descriptions are listed.
When searching for diagnosis by code, if the diagnosis code exists in both your default diagnosis template and the MDBilling diagnosis list, only matches from your default diagnosis template appear in the list.
You can quickly bill previously billed service codes for the patient by clicking the clock icon to the right of +Add Fee Item. For more information, refer to Duplicating a fee item on a bill.
6. Complete the applicable fields:
Field | Description |
Code/Description |
💡 Tip: Select the star icon next to the specific code to save the code to your favourites. Every time you create a bill, the starred favourites appear first in the list. |
Base Amount
| The fee amount of the code you selected is automatically populated. 📌 Note: The amount can be manually changed if applicable. |
Quantity | If the code requires time units or number of services, such as codes for surgery, type the number of units or click the up or down arrow. |
Diagnosis Codes | Enter the diagnosis code, or start typing a description to search for and select a diagnosis code from the list.
💡 Tip: Select the star icon next to the specific diagnostic code to save it to your favourites. Every time you create a bill, the starred favourites appear first in the list.
📌 Note: The list of diagnosis codes available depends on what is selected as your Default Diagnosis Template in Settings > Templates. See Configuring diagnostic codes for your account. |
Service Date
| The date defaults to the appointment date.
To change this date for the specific billing item, click the calendar icon.
|
Time Spent (Minutes) | Enter the time spent with the patient in minutes. 📌 Note: This automatically updates the Finish Time. This field is not sent to MDBilling, only the entered Start and Finish time. |
Start Time and Finish Time | The Start Time defaults to the appointment time.
To add the time you finished seeing the patients, click the clock icon. This is important when using B (surgical assist) and C (anesthesia) billing codes for services delivered at the clinic.
📌 Note: When you create a bill and add a Start and Finish time, the quantity is automatically set as 1. If you change the Quantity field to anything more than 1, any entered Finish time is cleared by the system. |
Override Rules | Select to override the diagnosis required rule, and any rules for the specific MDBilling fee code you are billing. For example, if you are billing an anaesthetist code that doesn’t require a diagnosis, you can submit the bill without a diagnosis for this fee code.
📌 Note: Hovering over the checkbox displays a warning message that the claim may get rejected. |
7. To save your changes, click outside the Edit Billing Item window when you are finished adding the service code.
8. To add additional service codes, click +Add Fee Item again.
9. To edit a billing item, click it and make the required changes.
10. To delete a billing item, click it and click the trash can icon in the top-right corner.
11. To add internal only notes associated to the bill, under Internal Notes, click in the empty box and type. These notes are not included in the submitted claim.
12. Click Save. Depending on your settings, the claim status either remains as Draft or it changes from Ready to Submit to Submitted or Attention Required. See CHR Billing statuses for more details.
13. Click outside the window to get back to the Visits dashboard.
Updated October 31, 2024