Your TELUS Collaborative Health Record (CHR) incorporates a vast amount of patient data, most of which is considered protected health information. With the advancement of technology, advanced cyber threats have escalated.

TELUS Health manages the security of your CHR and patient data. However, there are numerous privacy and security features that you can implement to prevent unauthorized access to your CHR and keep your patient data safe.



Frequently asked privacy and security questions

How is Qnaire data kept safe?

Data is encrypted using 256-bit SSL technology, ensuring security at rest and in transit. Data in transit is encrypted using 256-bit SSL technology. Backup and rest data utilizes an AES 256-bit CBC encryption technology.

Updated March 22, 2022

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