Customized and automated appointment notifications can be sent to patients and practitioners, via email or text messages.
📌Note: You should use email notifications and only use text messages for unique cases. For more information, see SMS (Text) Overage Fees Update.
1. From the main menu, click Settings, then click Notifications.
📌Note: By default, Patients notifications are displayed.
2. To setup a specific notification, in the General tab, click Default for either EMAIL or SMS.
Based on your selection, the Customize Email Notification or Customize SMS Notification window displays.
a) To customize a notification, refer to the following table:
Input your email title.
Include links to Qnaires to be sent to patients.
Include the clinic location that patients will be seen at.
Include a link to patient's appointment booking.
3. When you have configured the message, click Save. The message is saved and Customized is displayed next to the notification you just configured.
📌Note: For information on configuring Practitioner appointment notifications, see Practitioner Notifications.
Updated September 17, 2021